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Your Privacy is Paramount

Your Health Information. Your Rights. Our Responsibilities.

This Notice explains how your health information is used and disclosed at ShapeInRx, and how you can access this information. Please review it carefully.
Last Updated: April 11, 2025

1. Introduction

Wellhealth LLC and its subsidiaries (“Wellhealth,” “ShapeIn Rx,” “we,” or “us”) own and operate the websites www.wellhealth.online and www.shapeinrx.com (collectively, the “Platform”). Your access to and use of the Platform, including its content, services, and any associated applications or websites operated by Wellhealth (collectively, the “Service”), is subject to this Privacy Policy unless otherwise stated. Terms not defined in this policy hold the same meaning as in ShapeIn Rx’s Terms and Conditions.

We respect your privacy and are committed to protecting the information we collect from users of our Service. This Privacy Policy explains how ShapeIn Rx collects, uses, discloses, and safeguards your information.

By using the Service, registering an account, or accessing our Platform, you agree to this Privacy Policy and acknowledge the practices described. Any updates will be posted with a revised “Last updated” date, so please review it periodically.

2. Protected Health Information (PHI)

ShapeIn Rx takes the privacy of your medical information seriously. While general personal information such as your name, email, and address may be collected to provide our Service, certain health or medical information may be protected by federal and state privacy laws.

In some instances, ShapeIn Rx may function as a “business associate” under the Health Insurance Portability and Accountability Act (HIPAA) when working with medical groups, healthcare providers, pharmacies, or labs considered “covered entities.” As a business associate, we are legally required to maintain the confidentiality, integrity, and security of your Protected Health Information (PHI).

Your PHI will only be used or disclosed in accordance with HIPAA, Arizona state laws, or as otherwise described in this Privacy Policy.

3. Patient Rights Regarding PHI

You have the right to:

  • Request access to your health information
  • Request corrections if your health information is inaccurate
  • Request restrictions on how your PHI is used or shared
  • Request an accounting of disclosures of your PHI
  • File a complaint if you believe your privacy rights have been violated

We take these rights seriously and are committed to upholding them in accordance with federal and state privacy regulations.

As required by law, ShapeIn Rx by Wellhealth LLC is responsible for:

  • Maintaining the privacy and security of your PHI
  • Providing notice of our legal duties and privacy practices
  • Following the terms of the most current version of this Privacy Policy
  • Notifying you promptly if a breach occurs that may have compromised the privacy or security of your PHI

5. Collection of Information

We collect both personal and health-related information to provide and enhance our Service. This includes:

  • Personal Identifiable Information (PII):
    • Name, email address, mailing address, phone number
    • Date of birth, gender, and demographic data
    • Payment and billing information
  • Health and Medical Information:
    • Information submitted through medical intake forms
    • Data related to diagnosis, prescriptions, and treatments (in collaboration with licensed providers)
  • Usage and Device Information:
    • IP address, browser type, device ID
    • Cookies, web beacons, and other analytics data

6. Use of Information

We use the collected information for the following purposes:

  • Delivering healthcare services in collaboration with licensed medical professionals
  • Processing orders and payments for prescriptions or other services
  • Improving the functionality, performance, and usability of our Platform
  • Complying with applicable laws and industry regulations
  • Communicating with users (e.g., order updates, appointment reminders, promotional emails with consent)

Any PHI collected is used solely for healthcare operations, treatment, and administrative purposes as permitted under HIPAA and Arizona law.

7. How We Protect Your Information

ShapeIn Rx implements physical, administrative, and technical safeguards to protect your information against unauthorized access, loss, misuse, or disclosure. These include:

  • Secure data encryption during transmission and storage
  • Access controls and authentication procedures
  • Regular security audits and risk assessments

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use industry best practices to protect your data, we cannot guarantee absolute security.

8. Your Choices

You can control how your information is used in several ways:

  • Marketing & Communication Preferences:
    • Opt out of promotional emails by clicking “unsubscribe” at the bottom of our messages
    • Manage communication preferences in your account settings
  • Cookies & Tracking Technologies:
    • You can modify your browser settings to reject cookies or alert you when they’re used
  • Access & Corrections:
    • You may request access to or correction of your personal information by contacting us directly

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. When we make material changes, we will notify you via email (if applicable) or by updating the “Last Updated” date at the top of this page.

10. Arizona Privacy Rights

As a company registered in the State of Arizona, ShapeIn Rx adheres to both federal and Arizona-specific health and consumer privacy protections. Arizona residents may have additional rights under applicable state privacy laws, including greater transparency into how their personal data is used, stored, and shared.

If you are an Arizona resident and would like to inquire about your privacy rights under Arizona law, please contact us using the information provided below.

11. Children’s Privacy

Our Service is not intended for individuals under the age of 18, and we do not knowingly collect personal or health-related information from children. If we become aware that information has been collected from a child under 18, we will take appropriate steps to delete it.

12. Contact Information

If you have any questions about this Privacy Policy, our data handling practices, or wish to exercise your rights, please contact our Privacy Official:

Wellhealth LLC
Email: [email protected]
Phone: (516) 570-8980
Website: www.shapeinrx.com
Registered Office: Arizona, United States

13. Conclusion

ShapeIn Rx by Wellhealth LLC is committed to transparency and the ethical handling of your personal and medical data. We believe privacy is foundational to trust in healthcare, and we are proud to uphold the standards set forth by HIPAA and Arizona state laws.

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